in these two categories drive market share growth, which Advantest has consistently done over many years.
A company must also deliver excellent products that deliver. Advantest’s high scores in technical leadership, product performance, quality of results, and uptime demonstrate they do this. Their success in these areas can also be seen with direct customer comments such as: ‘Advantest is our preferred tester supplier.’ ‘High efficiency, high-precision.’ ‘Reliable products, leading technology, with good service.’ ‘Have become the defacto standard in the industry.’ Importantly, the customers who rated Advantest so highly in 2012 represent more than 90% of the chip market.
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About Advantest Corporation
A world-class technology company, Advantest is the leading producer of automatic test equipment (ATE) for the semiconductor industry and a premier manufacturer of measuring instruments. Its leading-edge products are integrated into the most advanced semiconductor production lines in the world. The company also focuses on R&D for emerging markets that benefit from advancements in nanotech and terahertz technologies, and has recently introduced multi-vision metrology scanning electron microscopes essential to photomask manufacturing, and 3D imaging analysis tools to the pharmaceutical and transportation industries. Founded in Tokyo in 1954, Advantest established its first subsidiary in 1982, in the USA, and now has subsidiaries worldwide. More information is available at www.advantest.co.jp.
About the 2012 Customer Satisfaction Survey
VLSIresearch received feedback from more than 99% of the chip market for this year’s survey. The survey spans two and half months and covers five languages. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. 2,102 surveys were returned, resulting in 49,480 total responses.
The VLSIresearch annual Customer Satisfaction Survey on Chip Making Equipment is the only publicly available opportunity for chip manufacturers to provide feedback on their suppliers since 1988. The 10 BEST, THE BEST, and RANKED 1st awards provide special recognition to the suppliers that are rated highest by their customers. For more details on the survey, click here.
VLSIresearch is the leading provider of market research and economic analysis on the technical, business, and economic aspects within nanotechnology and related industries. The company is known for its unparalleled accuracy, innovation in market research, and its sharply focused insight into the rapidly changing landscape of the industries covered. Its databases on manufacturing are used throughout the industry, and by government. VLSIresearch’s primary databases and reports cover the semiconductor, flat panel display, PV cell and module manufacturing industries, and the market for critical subsystems and components within these and associated high technology industries. VLSIresearch was founded in 1976.
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