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The Mobile Wallet and Urban Man:An examination of a contemporary encounter

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Author: Kaustuv Ghosh (Fellow) Reads: 1360
Pages Viewed: 1371
Upload Date: 3rd-Jun-2009
Conclusion
Conclusion-The future of the mobile wallet in the city But is there one overwhelming urban activity around which the mobile wallet might prove meaningful to citizens? It is perhaps too early to determine that. It is reasonable to assume, however, that urban transit, with the recent emphasis of policymakers on urban sustainability, may be a prime area of focus. It is not difficult to see why. In the large cities around the emerging world, millions of people are already moved everyday by various forms of public transport. The number of transactions everyday could add up to a potentially significant revenue stream. In a way, the negatives that scholars associate with the networked city-such as the formation of elite islands, concentration of network resources in a few pockets, bypassing the poor(see Graham and Marvin, 2001)- may be mitigated to some extent by mass transit. It is usually cheap, classless and therefore democratic in a manner of speaking. People of different backgrounds rub shoulders together rather than be separated by the artificial distinctions of car-borne travel. An ecosystem of shops, residences and amenities springs up around it. The involvement of the mobile wallet with mass transit brings the two major networks in any city-telecommunications and public transport-visibly close to another in front of the citizens and delivers benefits to them. It would be prudent, however, for practitioners of mobile commerce to err on the side of caution. Nothing can, perhaps, be more unpredictable than human behaviour. It would be a mistake to make sweeping generalisations of growth and success. Instead, the relevance of the wallet for repeat purchases and the role it can play in different, complex scenarios, must be discussed. It is through such critique and repeated re-examination of the role of the mobile wallet in the urban context, that it can become successful for the long run.
 

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Comments below ordered by Most Recent First
Kaustuv Ghosh
Fellow
Comment : I agree with you. I dont think that will stop OEMs however.
Nonetheless, they will be probably find technology running a bit
ahead of them. Intuitive design of interfaces and usage of
artificial intelligence has a long way to go. I think, at the end
of the day, people WILL NOT use one device for everything-it's
not intrinsic human nature-you always leave a key under the
porch.
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Dan Hutcheson
Fellow
Comment : Interesting view. What's your take on the idea that all the data
(ie health care) and money should be on one device just for
convenience? And then what about security issues, since cell
phones are so easily hacked? My sense is that if OEMs can solve
the later the former will probably come. But they will need to
develop the reputation of a bank. This is a big if, as OEMs tend
to be very poor at brand development, with the obvious exceptions
of Apple and Intel.
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